Frequently Asked Questions
Have a question?
Can I upgrade my machines even though I am still in a contract with another supplier?
Yes, We will workout what your outstanding amount is and buy out or settle the old contract.
I’m not a big company, How do I know when it’s financially viable to get a machine from Ultrezo?
If you are currently printing 1000 pages per month and replacing cartridges regularly, then you should look at contacting us!
May I contact you with any query?
Yes my mobile is always on!
What is VOIP? And why is it cheaper than traditional lines?
VOIP (Voice Over Internet Protocol) It’s your everyday Business/personal calls that are now made over the internet. It’s also cheaper because it’s now data related and there is less maintenance on the infrastructure. And more reliable than traditional systems.
What is needed for an accurate cost analysis?
3 months invoices on service and rental(Current System), Telkom Account, Copy of contract and at a later stage an updated settlement.
What sets us apart?
Our Director has over a decade of experience in account management gained from working at a large corporation in this industry. Over the years he has identified weaknesses when dealing with large corporations. Eg: The customer is just a number, No personal touch, Problems or queries have to run through different departments until they are resolved, Clients generally have to explain their query over and over again causing frustration. We have eliminated these problems by having our Director on hand to handle queries, after sales and ensuring long standing client relationships.
Competitive pricing
Specialised pricing from our suppliers in order to gain market share.
Top Quality Products and Services
We partner with our current suppliers after research and testing many products.
No Call Centres
You will always have a personnel touch with us as you will be dealing with one person.
FINANCE OPTIONS AVAILABLE
We use major finance houses for this industry and offer full in-house finance.